Terms and Conditions

What you get: Access to our AI-powered marketing platform.

What you pay: Fees based on your selected plan.

Your content: You own it. We use it only to run and improve our services.

Our platform: We own it. You can use it, but not copy, resell, or modify it.

If things go wrong: We’ll try to fix issues quickly, but aren’t liable for business losses.

Ending the relationship: Either side can terminate with proper notice.

Disputes: We’ll aim to resolve them through discussion or arbitration in Singapore.

“Authorized Users” means your employees, coworkers, contractors, guests, administrators or other individuals whom you allow to access the Services under your account after initial signup.

“Beta” means the version of the Skeleton Key Product made publicly available during the Beta Period, governed by these Terms and Conditions together with the Beta Terms contained in Annex 1. The Beta is operational; the “Beta” designation reflects that Skeleton Key continues to develop and iterate on the Product, including based on customer feedback, ahead of general-availability launch.

“Beta Period” means the period of time prior to the general-availability launch of the Skeleton Key Product.

“Confidential Information” means all non-public information disclosed by either party that should reasonably be understood to be confidential. Confidential Information includes but is not limited to (a) information that constitutes a trade secret; (b) information that is owned, developed or otherwise acquired by either party, including the party’s financial data, business plans, customer information, software, programming, systems and use documentation, technical information, technology, designs, ideas, inventions, data, data formats and files, and all copies and tangible embodiments thereof; and (c) any information relating to software originating from Skeleton Key means non-public information about business plans, strategies, customers, financial data, technology, product designs, pricing, contract terms, and any information marked as confidential or which a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure.

“Customer”, “You”, or “Your” means you as an individual user or the company or organisation you represent.

“Free Trial” means the 30-day complimentary access period offered to new accounts. At the end of the Free Trial, you must subscribe to a paid plan or your access will end.

“Party” or “Parties” means Skeleton Key or you, as applicable.

“Services”, “Product”, or “Platform” means Skeleton Key’s software-as-a-service marketing content creation offering, including applications, website, software, AI tools, integrations, user interface, expert services, underlying technology and infrastructure, and any related features or support that we provide.

“Skeleton Key”, “We”, “Us”, or “Our” means Skeleton Key Pte. Ltd., a company incorporated in Singapore, and its affiliates.

“Subscription Period” means the period of time for which you have paid to use the Services.

“Your Content” means any data, files, text, images, or other materials that you upload, submit, create, or store on Our Platform.

2.1 When you sign up for Skeleton Key, you receive access to our marketing content creation Platform for your internal business use, the ability to add Authorized Users within the limits of your chosen plan, access to our AI tools, any added services included in your plan, and access to documentation and customer support appropriate to your plan level.

2.2 You are responsible for keeping your account secure. Each individual must have their own login, and you must not share passwords or allow unauthorised persons to use your account.

2.3 You are responsible for all activities that occur under your account, including the actions of your Authorized Users.

2.4 You must provide accurate and current billing and contact information and keep it up to date.

2.5 You must use Skeleton Key in compliance with these terms and with all applicable laws and regulations, including any data protection laws such as the Singapore Personal Data Protection Act 2012 if it applies to your use.

2.6 You are responsible for ensuring that you have all necessary rights and permissions to use and upload any content you submit or create in the Services.

2.7 Your plan may include specific usage limits, such as the number of Authorized Users, the features you can access, or the volume of content that can be generated or processed. If you exceed these limits, you may be required to upgrade your plan or pay additional fees.

2.8 You should regularly export and back up Your Content and output from our Product, as we are not obliged to retain it indefinitely.

3.1 Skeleton Key provides you with access to its Platform, including AI-powered content generation and optimisation tools, as well as integrations with third-party tools you choose to connect, regular updates and improvements, and customer support in line with your plan.

3.2 For paid plans, we will provide standard onboarding and setup assistance, documentation and training materials, and ongoing support as specified in your subscription. Additional implementation or professional services beyond those included in your plan may be available under a separate agreement and may be charged at our standard rates.

3.3 We continuously update and improve the Services by fixing bugs, addressing security issues, adding new features, updating our AI models, and improving performance. We may introduce minor updates without notice, but will notify you of any major changes that materially alter core functionality where reasonably practicable.

3.4 The Services may connect to and work with other tools or systems that you use, such as content management systems, analytics tools, or social media platforms. You are responsible for obtaining any necessary rights or accounts for those third-party tools, and you acknowledge that their separate terms and conditions will continue to apply.

3.5 We do not guarantee that any specific integration will always be available or function without interruption, and we are not responsible for issues caused by third-party services.

3.6 Our AI tools rely on large language models and other machine learning systems, which may be provided or hosted by third-party providers. AI-generated content is not perfect and may contain errors, inaccuracies, or omissions, and may in some cases produce similar or overlapping results for different users. You are responsible for reviewing, editing, and approving AI-generated content before you use it, publish it, or rely on it, and you should not represent AI-generated content as exclusively human-written. The same prompts or similar inputs may generate different outputs at different times.

3.7 You agree that you will not attempt to scrape data from the Services using automated methods outside of normal use, will not attempt to reverse-engineer our AI systems, and will not use the Services to circumvent any technical, usage, or access controls.

3.8 You are responsible for how you use any AI outputs, and Skeleton Key is not liable for any loss, damage, or claims arising from your use of or reliance on AI-generated content.

4.1 You own all rights, title, and interest in and to Your Content.

4.2 You are responsible for ensuring that Your Content does not infringe any third-party rights, including intellectual property, privacy, or publicity rights, and that it is accurate, lawful, and compliant with all applicable regulations. Ownership of Confidential Information and Your Content remains with the original owner of that content.

4.3 By submitting or creating Your Content in the Services, you grant Skeleton Key a non-exclusive, worldwide, royalty-free licence to host, store, process, reproduce, display, and otherwise use Your Content only as necessary to provide, maintain, secure, and support the Services for you and your Authorized Users, and as otherwise described in these terms.

4.4 Skeleton Key may use aggregated and de-identified usage data and metadata, such as how features are used and performance metrics, to improve and develop its products and services, but will not use your identifiable customer content to train models for other customers unless you expressly agree.

4.5 Skeleton Key owns and retains all rights in Our Platform, including the Skeleton Key software, AI models and algorithms, source code, user interface, designs, branding, documentation, training materials, and usage data.

4.6 During your Subscription Period, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services solely for your internal business purposes, in line with these terms and your selected plan.

4.7 You may not copy, modify, adapt, translate, or create derivative works based on any part of the Services, and you may not attempt to reverse-engineer, decompile, disassemble, or otherwise derive the source code or underlying structure of our software or AI models, except to the limited extent permitted by mandatory law that cannot be contractually waived.

4.8 You may not resell, rent, lease, or provide access to the Services to any third party who is not an Authorized User, nor may you use the Services to build or improve a competing product.

4.9 You must not remove or alter any copyright, trademark, or proprietary notices on or in the Services.

4.10 You must not use Skeleton Key for illegal activities, including transmitting unlawful content or violating any sanctions, export control, or data protection laws.

4.11 You must not upload malware, viruses, or other malicious code, attempt to gain unauthorised access to the Services or related systems, or use the Services in a way that could harm, overburden, or interfere with the proper operation of our infrastructure.

4.12 You must not use the Services in connection with life-critical systems, such as medical devices, aviation, or emergency response, where any failure could result in death, personal injury, or severe damage.

4.13 You must not violate others’ intellectual property rights and must promptly remove or correct any infringing content upon notice. Skeleton Key may monitor use of the Services for security, performance, and abuse detection purposes and may suspend or restrict access if it reasonably believes there has been a violation of these terms, unusual or excessive usage, a security issue, or non-payment.

4.14 We may change features and pricing from time to time, and we will provide reasonable notice of material changes, particularly where they affect paying customers.

5.1 You agree to pay all fees described in your selected plan. This includes subscription fees based on your plan, any add-on or overage fees for usage above plan limits, and any agreed professional services fees.

5.2 Our current pricing will be available on our website.

5.3 For payments made by credit or debit card, you authorise Skeleton Key and its payment processors to automatically charge the card on file according to your billing cycle, such as monthly or annually, and for any additional charges incurred through your use of the Services.

5.4 You are responsible for keeping your card and billing information accurate and up to date. We may use third-party payment processors, and their terms will apply to your use of those payment methods.

5.5 If we issue invoices to you, you agree to pay each invoice within thirty days of the invoice date, unless the invoice specifies a different payment term. If payment is not received by the due date, we may charge interest on the overdue amount at a rate of one and one-half percent per month or the maximum rate allowed by law, whichever is lower, from the due date until the date of payment. If your payment is more than thirty days late, or if a card payment remains unpaid for more than ten days after we notify you, we may suspend or limit your access to the Services.

5.6 We will endeavor to provide at least ten days’ notice before suspending for non-payment, giving you a chance to resolve the issue.

5.7 Except where these terms expressly provide otherwise, all fees are non-refundable.

5.8 You cannot reduce your subscription level or cancel in the middle of a Subscription Period to obtain a refund of prepaid fees.

5.9 If Skeleton Key terminates the Services for cause due to your material breach, you remain responsible for all fees for the full Subscription Period. If you terminate for our material breach and we do not remedy that breach within a reasonable time after receiving your written notice, we will, on your request, refund any prepaid fees for the unused portion of your current Subscription Period.

5.10 You are responsible for all sales taxes, goods and services tax, value-added tax, and similar taxes that apply to your use of the Services, except for taxes based on Skeleton Key’s own income or employment. If you are exempt from certain taxes, you must provide appropriate documentation.

6.1 Each party may receive Confidential Information from the other in connection with these terms and the Services.

6.2 Confidential information does not include information that becomes publicly available through no fault of the receiving party, was already lawfully known to the receiving party without a duty of confidentiality, is received from a third party who had the right to disclose it, or is independently developed by the receiving party without reference to the confidential information.

6.3 If the receiving party is required by law, regulation, or court order to disclose confidential information, it may do so, but must (where legally permitted) give the disclosing party prompt notice and cooperate in any effort to limit or challenge the disclosure.

6.4 The receiving party must protect the disclosing party’s confidential information using at least the same degree of care it uses to protect its own confidential information of a similar nature, and in any event not less than a reasonable degree of care.

6.5 The receiving party may use the confidential information only for purposes related to these terms and the provision or receipt of the Services, and may share it only with its employees, contractors, professional advisers, and affiliates who need to know it for those purposes and are bound by confidentiality obligations at least as strict as those in these terms.

6.6 Confidentiality obligations under this section continue for three years after the agreement ends, or, for information that qualifies as a trade secret under applicable law, for so long as that information remains a trade secret.

7.1 Skeleton Key will handle personal data and other information in accordance with applicable data protection laws, including the Singapore Personal Data Protection Act 2012 where it applies.

7.2 We will implement reasonable and appropriate technical and organisational security measures to protect data processed in the Services, including measures such as encryption in transit and at rest where appropriate, access controls, logging and monitoring, and regular security reviews.

7.3 We will also train our employees on data protection and security practices relevant to their roles.

7.4 You are responsible for deciding what data to upload to or generate within the Services and for ensuring that any personal data is collected, used, and disclosed in compliance with applicable laws.

7.5 You must ensure that you have a lawful basis, such as consent or another permitted ground, to process personal data through the Services and to allow Skeleton Key to process that data as your service provider or data intermediary.

7.6 You are responsible for managing and controlling access to Your Content and for maintaining your own backup copies where appropriate.

7.7 Our separate Privacy Policy, available on our website, describes in more detail how we collect, use, and disclose personal data in connection with the Services. If you are subject to the GDPR or similar laws, our Data Processing Agreement or Data Protection Addendum, published on our website or agreed with you, will apply to any processing of personal data where we act as your processor or data intermediary.

7.8 We collect information about how you and your Authorized Users use the Services, including feature usage, performance metrics, and error logs.

7.9 We may use aggregated and anonymised usage data to operate, maintain, and improve the Services, to develop new features, and to detect, prevent, or address security and technical issues. This usage data may also be used to help us understand adoption of features and improve the overall user experience.

7.10 We do not sell personal data and will only share personal data with third parties in accordance with our Privacy Policy and applicable law.

8.1 Your Subscription Period will begin when you are first onboarded and pay for a plan or when you first receive access to paid Services, and will continue for the term of your selected plan.

8.2 At the end of each Subscription Period, your subscription will automatically renew for a further term of equal length unless either you or Skeleton Key gives written notice of non-renewal at least thirty days before the end of the then-current Subscription Period. You may terminate at any time, as long as the notice period is provided.

8.3 You may terminate your subscription by giving us notice of non-renewal in accordance with the previous paragraph.

8.4 Your access will continue until the end of the current paid Subscription Period, and you remain responsible for all fees due for that period. Before your subscription ends, you should download or export Your Content from the Services.

8.5 Skeleton Key may terminate or suspend your access to the Services if you fail to pay amounts when due and do not remedy that failure within a reasonable period after receiving notice, if you materially breach these terms and do not remedy the breach within a reasonable period after notice, if you become insolvent or are the subject of voluntary or involuntary bankruptcy, winding up, or similar proceedings, or if your use of the Services infringes third-party intellectual property rights or violates confidentiality obligations.

8.6 Skeleton Key may temporarily suspend or restrict your access to the Services if it reasonably believes that there is a security risk, that you are using excessive resources in a way that could affect service stability, that your account is more than ten days overdue, that you are violating these terms, or that suspension is required by law or by a request from a competent authority.

8.7 Skeleton Key may also suspend access where a critical third-party service on which the Platform depends becomes unavailable. We will notify you where reasonably possible and will work to restore access as soon as the underlying issue is resolved.

8.8 When your subscription ends, whether by termination or expiry, your right to access the Services ceases.

8.9 Skeleton Key will retain Your Content for a limited time and will usually make it available for you to download for thirty days after termination, unless otherwise required by law or technical constraints. After ninety days from termination, Skeleton Key may delete Your Content from its active systems and backups, subject to any legal obligations to retain certain information.

9.1 Skeleton Key warrants that it has the right to provide the Services and that, during your Subscription Period, the Services will operate in all material respects in accordance with the documentation and descriptions that we provide to you.

9.2 If the Services do not meet this standard and you notify us, we will use reasonable efforts to correct the issue. This section sets out your sole and exclusive remedy, and our entire obligation, for breach of this warranty.

9.3 Except as expressly stated in these terms, the Services, including any AI-generated content, are provided “as-is” and “as-available,” and we disclaim all other warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9.4 We do not warrant that the Services will be uninterrupted, error-free, completely secure, or compatible with every system or device, nor do we warrant that AI outputs will be accurate, complete, or suitable for your specific purposes. We do not guarantee the availability or performance of third-party integrations, and we are not responsible for issues caused by third-party services or for the results of your reliance on AI-generated content.

9.5 Skeleton Key will defend you against any claim brought by a third party in Singapore alleging that your authorised use of the Services, as provided by Skeleton Key and used in accordance with these terms, directly infringes that third party’s registered patent, copyright, or trademark, and will pay any damages or settlement amounts that you are legally obliged to pay as a result of such a claim, provided that you promptly notify us in writing of the claim, allow us sole control of the defence and settlement, and provide reasonable cooperation.

9.6 We may, at our discretion, modify the Services to avoid infringement, replace the Services with functionally equivalent services, or terminate the affected Services and refund any prepaid fees for the remaining portion of your Subscription Period.

9.7 We will have no obligation under this section to the extent the claim arises from Your Content, your modifications or combinations of the Services with other products or services, or your use of the Services in breach of these terms.

9.8 You agree to indemnify and hold harmless Skeleton Key, its affiliates, and their directors, officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses, including reasonable legal fees, arising out of or related to Your Content, the output from Our Platform, your use of the Services in violation of these terms, or your infringement of any third-party rights or violation of applicable law.

9.9 Neither party will be liable to the other for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, business opportunities, goodwill, or data, whether arising in contract, tort (including negligence), or otherwise, even if the party has been advised of the possibility of such damages.

9.10 Skeleton Key’s total aggregate liability arising out of or in connection with these terms and the Services, whether in contract, tort, or otherwise, will be limited to the total amount of fees you paid to Skeleton Key for the Services during the twelve months immediately preceding the event giving rise to the claim.

10.1 These terms, together with any terms and policies on our website and any documents expressly referenced in them, constitute the entire agreement between you and Skeleton Key regarding the Services and supersede all prior agreements, understandings, or communications, whether written or oral, relating to the same subject matter.

10.2 For paying customers or those using a Free Trial, any material change to these terms that would significantly affect your rights or obligations will generally require your consent and will take effect at the start of your next renewal term unless you agree otherwise.

For Beta users, Skeleton Key may update these terms from time to time by posting a new version on its website or by notifying you by email or through the Services. If you continue to use the Services after the updated terms take effect, you will be deemed to have accepted them.

10.3 You agree that Skeleton Key may identify you as a customer and may use your name and logo on our website and in marketing materials to describe that you use the Services. If you do not wish to be identified in this way, you may notify us in writing, and we will remove your name and logo from future marketing materials, subject to reasonable lead times.

10.4 Nothing in these terms is intended to create a partnership, joint venture, or agency relationship between you and Skeleton Key.

10.5 Each party is an independent contractor. No partnership, joint venture, or third party rights have been created under these Terms and Conditions.

10.6 You may not assign or transfer these terms, or any of your rights or obligations under them, without our prior written consent, and any attempted assignment without such consent is void.

10.7 Skeleton Key may assign or transfer these terms, in whole or in part, to an affiliate, to a successor entity in connection with a merger, acquisition, corporate reorganisation, or sale of substantially all assets, or to a subcontractor as necessary to provide the Services. Skeleton Key remains responsible for the performance of its subcontractors.

10.8 These terms are governed by and will be construed in accordance with the laws of Singapore, without giving effect to any conflict of law rules.

10.9 Any dispute arising out of or in connection with these terms, including any question regarding their existence, validity, or termination, that cannot be resolved through good-faith negotiations within thirty days will be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre, or SIAC, in accordance with the SIAC Rules for the time being in force, which rules are deemed to be incorporated by reference into this clause.

The seat of arbitration will be Singapore.

The tribunal will consist of one arbitrator unless the parties agree otherwise.

The language of the arbitration will be English.

Either party may seek interim or conservatory measures, including injunctive relief, from the courts of Singapore, particularly in relation to intellectual property rights or confidentiality, without waiving the obligation to arbitrate other disputes.

10.10 You must not use Skeleton Key in violation of applicable export control, trade sanctions, or embargo laws.

10.11 You represent that you are not located in a country subject to comprehensive sanctions and are not a person prohibited from receiving services or technology under Singapore or other applicable laws.

10.12 If any provision of these terms is held by a court or tribunal of competent jurisdiction to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will continue in full force and effect.

10.13 Failure by either party to enforce any right or provision under these terms will not be deemed a waiver of that right or provision.

10.14 Even after termination, certain provisions of these terms will continue to apply, including those relating to payment obligations, confidentiality, intellectual property, limitations of liability, and dispute resolution.

10.15 Any notices under these terms must be given in writing.

Notices to Skeleton Key should be sent to:

Skeleton Key Pte. Ltd., 109 North Bridge Road #05-21 Funan, Singapore 179097, or to the email address designated for legal or support notices on our website.

Notices to you may be sent to the email address associated with your account or provided via in-app notifications.

If you have any questions about these terms, you may contact us via the contact details provided on our website.

These Beta Terms of Use (“Beta Terms”) govern your access to and use of the Beta during the Beta Period. Where these Beta Terms are silent are governed by the above Terms and Conditions.

Skeleton Key’s Privacy Policy, Acceptable Use Policy, and AI policy are hereby incorporated into and form an integral part of these Beta Terms, as well.

These Beta Terms take effect when you begin using Our Product, while it is in its Beta version, and check the box agreeing to these Terms and Conditions. You represent that you are of legal age to form a binding contract and, if you are entering these Beta Terms on behalf of an entity, that you have the legal authority to bind that entity to these Beta Terms.

Subject to your compliance with these Beta Terms, Skeleton Key grants you a limited, non-exclusive, non-assignable, non-transferable, non-sublicensable, revocable licence to access and use the Beta during the Beta Period, solely for your internal evaluation purposes of the Skeleton Key Product.

The Beta is owned by Skeleton Key and is licensed, not sold. Skeleton Key will not use Your Content to train, re-train, fine-tune, or otherwise improve any machine-learning or artificial-intelligence models. Skeleton Key may use aggregated and de-identified usage data and metadata (such as how features are used and performance metrics) to operate, support, and improve the Beta and its underlying products and services. Use of platform-generated outputs for internal quality assurance and system-performance analysis is governed by Skeleton Key’s AI Supplementary Terms, including the customer opt-out described there.

Use Restrictions

You agree that you will not, and will not permit any third party to: (i) sublicense, rent, lease, sell, resell, transfer, assign, distribute, or otherwise commercially exploit or make the Beta, or any copies thereof, available to any third party; (ii) copy, merge, transfer, modify or make derivative works of the Beta; (iii) reverse assemble, reverse compile, engineer, decompile, or disassemble the Beta; (iv) access the Beta in order to build a competitive product or service; (v) use the Beta except as provided for in these Beta Terms.

Acceptable Use

You agree to use the Beta in accordance with these Beta Terms only for the authorised purposes set forth within these Beta Terms. Skeleton Key reserves the right to remove any of Your Content and suspend or terminate your access for any violation of these Beta Terms or Acceptable Use Policy.

Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify Skeleton Key immediately of any unauthorised use of your account.

Modifications and Maintenance

Skeleton Key may modify, suspend, or discontinue the Beta (or any part thereof) at any time, with or without notice. Skeleton Key may also perform scheduled or unscheduled maintenance, during which the Beta may be temporarily unavailable.

Your Content and Intellectual Property

You retain all right, title, and interest in and to Your Content. You grant Skeleton Key a limited, worldwide, non-exclusive, royalty-free licence to use, reproduce, modify, and display Your Content solely as necessary to provide and operate the Beta for you. All rights, title, and interest in and to the Beta, including but not limited to all underlying software, technology, and intellectual property rights, are and will remain the exclusive property of Skeleton Key and its licensors.

You acknowledge that Skeleton Key may modify, restrict, or terminate the Beta Services at any time. Beta Services are provided “as-is” without any warranties.

You should regularly export and back up Your Content, because although we may end the Beta access and provide a reasonable period for you to download your data, we are not obliged to retain it indefinitely.

Confidentiality

You agree to treat all Confidential Information as confidential and not to disclose it to any third party. You will use the same degree of care that you use to protect your own confidential information of a similar nature, but in no event less than a commercially reasonable degree of care.

Disclaimer

THE BETA IS PROVIDED “AS IS” WITHOUT ANY WARRANTIES. TO THE FULLEST EXTENT PERMITTED BY LAW, SKELETON KEY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, EXPRESS, IMPLIED, OR STATUTORY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SKELETON KEY DOES NOT WARRANT THAT THE BETA WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR ANYTHING ELSE WHICH MAY BE HARMFUL OR DESTRUCTIVE. THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF THE BETA AND ANY DOCUMENTATION REMAINS WITH YOU.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SKELETON KEY WILL HAVE NO LIABILITY TO YOU IN REGARDS TO THE PROVISION AND YOUR USE OF THE BETA, WHETHER FOR DIRECT OR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE DAMAGES (INCLUDING LOST OR ANTICIPATED REVENUES OR PROFITS OR SAVINGS, OPPORTUNITY LOSS, LOSS OF GOODWILL, LOSS OF THE BETA, AND OTHER ECONOMIC LOSS AND REPUTATIONAL DAMAGE) HOWEVER CAUSED, UNDER ANY THEORY OF LIABILITY, INCLUDING, WITHOUT LIMITATION, CONTRACT, TORT, WARRANTY, NEGLIGENCE, OR OTHERWISE, EVEN IF SKELETON KEY HAS BEEN ADVISED AS TO THE POSSIBILITY OF SUCH DAMAGES.

Indemnification

Skeleton Key will not be liable for: (i) loss of, or damage to, your records, or data; or (ii) any damages claimed by you based on any third party claim. You agree to indemnify and hold Skeleton Key and its affiliates, officers, agents, and employees harmless from any claim, suit, or action arising from or related to your use of the Beta or violation of these Beta Terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs, and attorneys’ fees.

Skeleton Key’s total aggregate liability to you will not exceed:

(a) one hundred Singapore dollars (SGD 100) if your access to the Skeleton Key Product is limited to a Free Trial; or
(b) the greater of one hundred Singapore dollars (SGD 100) or the total fees paid by you to Skeleton Key in the six (6) months preceding the event giving rise to the claim, if you have a paid subscription to the Skeleton Key Product (whether during the Beta Period or otherwise).

These limitations do not limit or exclude liability for matters that cannot be excluded under applicable law.

Privacy

Any personal data collected during use of the Beta will be handled in accordance with Skeleton Key’s Privacy Policy. Skeleton Key disclaims all liability arising in whole or in part from your reliance on any privacy, data security, or other policies related to such third party service providers.

General

Skeleton Key reserves the right to end your access to the Beta at any time at its own discretion. We may continue your access to Skeleton Key upon your assent to a Subscription Plan.

If you violate these Beta Terms, Skeleton Key may immediately terminate your access to the Beta and all rights granted hereunder.

Beta Services are provided without any warranties.

Accessibility

Skeleton Key is committed to making its services accessible. If you have any questions or concerns about the accessibility of the Beta, please contact us at support@skeletonkey.xyz.